This collection of articles highlights the impact of customer churn on organizations – and explores how to reduce churn rates.
Subscription churn: Ways or reducing customer turnover
Churn in customer is common with subscription services – explore ways of reducing customer turnover in subscription services.
Reducing customer churn with subscription box services
This article explores key considerations to help you retain subscribers to your subscription box service, avoiding high customer churn
Reducing customer churn with subscription box services
This article explores key considerations to help you retain subscribers to your subscription box service, avoiding high customer churn
Subscription churn: Ways or reducing customer turnover
Churn in customer is common with subscription services – explore ways of reducing customer turnover in subscription services.
The role of switching costs at reducing customer churn
Switching costs: The impact of locking in customers
Switching costs essentially lock customers into a particular supplier, increasing the difficulty to change suppliers. This article explores the impact of switching costs and the various barriers to changing suppliers.
Switching costs: The impact of locking in customers
Switching costs essentially lock customers into a particular supplier, increasing the difficulty to change suppliers. This article explores the impact of switching costs and the various barriers to changing suppliers.
Further reading on subscription business models - a setting prone to high customer churn
Understanding the Subscription Business Model
Key factors to consider before using a subscription approach to sell your products and services.
The subscription box business model: Understanding the economics
This article explores the economics of such subscription boxes – discussing the benefits of subscription boxes to customers, and the ways that subscription services are able to achieve high value.
Examples of the subscription business model: Software, entertainment, meal kits, and more
Subscription services are increasingly common – this article explores some common examples in software, entertainment, deliveries, meal kit services, and subscription boxes.
Understanding the Subscription Business Model
Key factors to consider before using a subscription approach to sell your products and services.
Examples of the subscription business model: Software, entertainment, meal kits, and more
Subscription services are increasingly common – this article explores some common examples in software, entertainment, deliveries, meal kit services, and subscription boxes.
The subscription box business model: Understanding the economics
This article explores the economics of such subscription boxes – discussing the benefits of subscription boxes to customers, and the ways that subscription services are able to achieve high value.