
What are the issues associated with product returns? This collection of articles examine the costs involved with the return process and dimensions for companies to examine.
Latest articles examining product returns

The advantages and disadvantages of free returns for online purchases
This article considers some of the top reasons why retailers offer free returns for online purchases, as well as the significant costs of providing this service.

The costs of returns for online retailers
Explore some of the key costs associated with processing online returns, and how the return costs can start to mount for online retailers.

The costs of returns for online retailers
Explore some of the key costs associated with processing online returns, and how the return costs can start to mount for online retailers.

The advantages and disadvantages of free returns for online purchases
This article considers some of the top reasons why retailers offer free returns for online purchases, as well as the significant costs of providing this service.