This article explores some of the key reasons why customers choose to subscribe to subscription boxes – key reasons to keep in mind if launching or selling subscription boxes.
A curated selection of items
One of the primary reasons that customers may choose subscription boxes is that the boxes bring subscribers a curated selection of items. Rather than having to pick out items yourself, the subscription boxes offer a curated selection of items.
The value of the items in the box
Another reason why customers may subscribe to the boxes is that the boxes bring a selection of items that may exceed the cost of the monthly subscription price. Subscription services may be able to take advantage of their large purchasing volumes and negotiation power. Alternatively, subscription box providers may be able to gain items at a discount to help drive further sales to items included – such manufacturers may benefit from the expose of having their items included, and the customers benefit from gaining a selection of items below the retail cost.
The joy of getting items delivered
Another benefit of subscription deliveries is the joy of getting items delivered. Every month a new box is delivered, contained a selection of items. While your customers are paying, it may feel like a gift – a box full of items that were not specifically chosen.
A gift that continues throughout the year
While many customers directly subscribe to subscription boxes, a large proportion is also given as gifts. For gift purchases, part of the attraction is that the subscription boxes keep on giving – delivering a box to the gift recipient throughout the year, rather than a one-off present.
Final thoughts: Think through where customers are seeing benefits from
It is important to recognize and to be aware of where benefits are coming from. Being aware of the value for the customer is ensuring that you don’t gradually erode the value over time (potentially without realizing it). If you understand the benefits, you are better placed to further increase the value – helping you to retain subscribers and grow your subscription base.
This article explores the economics of such subscription boxes – discussing the benefits of subscription boxes to customers, and the ways that subscription services are able to achieve high value.
Our top tips for deciding on what items to include in a subscription box
This article explores some key success factors for subscription box success – dimensions that you need to monitor and prioritize.
This article explores key considerations to help you retain subscribers to your subscription box service, avoiding high customer churn
Subscription services are increasingly common – this article explores some common examples in software, entertainment, deliveries, meal kit services, and subscription boxes.
Churn in customer is common with subscription services – explore ways of reducing customer turnover in subscription services.
This article explores some of the reasons why customers tend to remain with subscription service for long periods, with examples of the difficulties in switching service.
Key factors to consider before using a subscription approach to sell your products and services.
From the value provided to customers to how your offerings compare with competitors, this article explores key considerations when pricing your subscription service.